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Find out more about Oxford's Outstanding Care Home

State-of-the-art design

Cumnor Hill House's design features swathes of glass, looking onto the beautiful gardens and woodland beyond - a birdwatcher's treat!

The communal areas are full of light and everywhere you look there is something to engage the eye.  Everything about this home has been thought about and then thought about again until everything is absolutely right.  It truly is a superb place to reside, entertain and enjoy.

State of the art interior design at Cumnor Hill House
Louise Axtell and Mart Care Home Manager and Deputy Manager

Why you should choose this care home in oxford

Proud to be Outstanding

Not all care homes are the same.  We focus on residents' wellbeing and that starts with peace of mind and an exceptional care and nursing team.

  • All-Inclusive Living: We talk about it a lot and that's because it matters a great deal to our residents and their families.  They know they can plan ahead, knowing there won't be any surprises.  To be able to invite friends and family over for celebrations, or pop out in the Mercedes at no extra cost really is the icing on the cake. Read more about our fantastic all-inclusive service here.
  • Motivated Team of Caring People: We look after our staff very well, not only because the work they do is incredibly important to our residents and wider society, but because they look after our residents.  The more united the family of carers, the lower the turnover of team members and reliance on agency staff.  All of this combines to produce a very happy home indeed.  Don't just take our word for it though, read our reviews.

The best care home in Oxford needs the best team

Meet the people at Cumnor Hill House

Our general manager, Louise Axtell and her amazing team have created an inspiring atmosphere within this luxury care home,  delivering exceptional care in a community-focused environment. Our residents are guaranteed an enriching and stimulating experience, whatever the weather.

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Louise

General Manager

I am the registered Home Manager at Cumnor Hill House and I have worked in the care industry for the last 17 years. I originally qualified as a Chef and Hospitality Manager and was once asked by a friend to help out a local nursing home. I loved it so much I decided to dedicate my career to the care industry.

I feel privileged to be able to work with the team at Cumnor Hill House who strive on a day-to-day basis to deliver the highest possible standards for the residents and their families.

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Marta

Deputy Manager

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Amanda

Customer Relations Manager

My name is Amanda Valentine-Bunce and I’m the Relations Manager here at our home, my role involves me meeting prospective new residents and their families. From visits and tours, assessments all the way through to move-in day. It doesn’t stop there, I’ll update families on how our new ladies and gentlemen are settling in. I have many years of experience within the care sector and enjoy the family spirit at our home.

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Sam

Home Administrator

My name is Samantha Ellis and I have been the Home Administrator at Cumnor Hill House since October 2017. I have worked in the care sector for 12 years now and with more than 10 years experience of customer services from a retail background, I have gained knowledge and experience in many areas of the home which allows me to be supportive of all departments & directly contribute to person-centred care & luxury living for our residents.

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Andy

Head Chef

Hi, my name is Andy Lawrence. I started working as the Head Chef at Cumnor Hill House since opening in March of 2016. I have over 28 years of experience as a chef, working in most sectors of catering from hotels, private dining, education and even working abroad. I gained a great deal of knowledge of nutrition working at a prestigious private school as an executive chef which has been invaluable as we have freedoms to cook a wide and varied menu.

I love working at Cumnor Hill House and the personal resident care within the food side of things I find very rewarding. Alongside catering for our residents I have gained an invaluable insight into care on a general level to which I also find very rewarding.

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Bekie

Head of Housekeeping

My name is Bekie Jones. I started as the Housekeeping & Laundry Manager at Cumnor Hill House in March 2016. I have 10 years experience in restaurant management & 2 years in customer service within retail. I also worked in a hospital setting for 2 years where I learnt a lot about client care .The training I have received at Cumnor Hill House, has allowed me to expand my knowledge of care and other areas of the home to further my ability to support our residents fully.

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Lee

Head of Bar Bistro

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John

Head of Maintenance

I am John Rand, I have worked in the maintenance dept since the Home opened in 2016, after many years in the construction industry. My role involves maintenance/repairs various safety checks and driving duties. The bonus is that at CHH I feel I can, in some small way help to make a difference to our residents day to day life, resulting in a great amount of job satisfaction. This is a great, lively and friendly environment in which to work.

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Ellen

Events Manager

Ellen started working at Cumnor Hill House as Events Manager in April 2020. Ellen has worked in the Care Industry for 13 years gaining fantastic experiences which she greatly enjoys.

Ellen has previously been PA to Chief Executive and Bursar.

Covid-19 Safe Care Pods and electronic care plans

Embracing technology for better care

We are always looking to evolve the way in which we deliver great quality care, but not just for the sake of it. It has to provide tangible benefits and not take away from the human element of what we do. Here are some of the ways we are embracing the digital world to help our care home.

Care home technology

Communications

Connecting residents with their families

From group-wide Zoom quiz, to virtual reality game time, at Cumnor Hill House we're always looking for new ways to communicate and bring our residents closer together and to their friends and families. Each floor at the home has iPads used for FaceTime and WhatsApp and Skype to keep in touch.

Care Lodge and Care Pod for Covid safe visiting in our Care Home in Oxford

Covid-safe Care Pod

Enabling physical visiting during lockdown

As we all know, 2020 has brought about unprecedented social restrictions. We have addressed this with our state-of-the-art care pod – a garden room which enables residents to meet and see their families in person while remaining safe. Find out more here.

In-room Technology

Providing better care through Technology

From electronic care planning and acoustic monitoring, to high speed internet connection on demand TV, our care home always moves with the times if it's for the benefit of our residents.

Care home trips and excursions in Oxford

Engaging with our local community

We are lucky to live in one of the country's most historic and beautiful cities, with plenty to see and do. Whether it's joining our local cricket club just up the road or visiting a theatre or the local church, being part of the Cumnor Hill community is important to us.

We are always looking at ways for residents of Cumnor Hill House to engage with the local community, and our events and activities schedule reflects this. We have held our own Olympic games, we have visited historic sites around the city and beyond, and we regularly have exemplary musicians, artists and performers into the home and gardens to entertain us.  You can follow our activities best by liking our Facebook page or subscribing to our newsletter. 

Oxford City Centre, close to the Cumnor Hill House Care Home

An award-winning care home group in the United Kingdom

Berkley Care Group Awards

Cumnor Hill House is part of the Berkley Care group family of Care Homes in the UK. As a group, we are incredibly proud of the high-calibre of skills within our teams, that translates to outstanding care across the group and a plethora of awards.

Top 20 Recommended Care Home Group 2020 Berkley Care Group

Top 20 Recommended Care Home Group 2020 Berkley Care Group

Top 20 Recommended Care Home Group 2019 Berkley Care Group

Top 20 Recommended Care Home Group 2019 Berkley Care Group

Top 20 Care Homes in London, Groveland Park Care Home 2019 & 2020

Top 20 Care Homes in London, Groveland Park Care Home 2019 & 2020

Top 20 Care Homes in South East England 2019 & 2020, Shinfield View Care Home

Top 20 Care Homes in South East England 2019 & 2020, Shinfield View Care Home

Top 20 Care Homes in the West Midlands 2018 & 2019, Leycester House

Top 20 Care Homes in the West Midlands 2018 & 2019, Leycester House

Winner - Care Home Awards 2017 Best for Architecture or Interior Design

Winner - Care Home Awards 2017 Best for Architecture or Interior Design

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